Center of Excellence Security - Social Engineering

Human Firewall Assessment

Strengthen your human firewall. COE Security’s assessments simulate real-world social engineering attacks to identify vulnerabilities and empower your team with tailored training to defend against threats.

Social Engineering Services at COE Security

At COE Security, our Social Engineering services are designed to test and strengthen the human element of your security posture. Human error is often the weakest link in cybersecurity, making employees and stakeholders prime targets for cybercriminals using manipulation and deceit. Our Social Engineering service simulates real-world attacks to assess how well your organization can detect and respond to malicious tactics such as phishing, pretexting, baiting, and impersonation.

By evaluating how your staff responds to social engineering tactics, we help identify vulnerabilities in employee awareness and your organization’s security culture. COE Security’s experts leverage advanced techniques to mimic cyberattackers, providing you with a clear picture of your organization’s risk exposure and offering actionable insights to improve defenses against these types of attacks.

With COE Security’s Social Engineering services, you gain a critical understanding of how well your employees are equipped to handle psychological manipulation and how to build stronger, more resilient security awareness programs.

Our Approach

Define Social Engineering Risk Scope: Identify the key business units, personnel, and systems most vulnerable to manipulation or deception-based attacks.
Assess Current Awareness Levels: Conduct surveys or baseline phishing tests to evaluate how well employees understand and recognize social engineering tactics.
Simulate Realistic Social Engineering Scenarios: Design and execute phishing, vishing, baiting, or impersonation attacks to test employee resilience in live environments.
Implement Targeted Security Awareness Training: Deliver engaging, role-based training that educates employees on detecting and reporting social engineering threats.
Establish Clear Reporting Procedures: Create and promote easy-to-follow reporting channels for suspicious emails, phone calls, or visitor behavior.

Monitor Communication Channels for Threats: Continuously monitor emails, messaging platforms, and physical access points for signs of manipulation or malicious activity.
Harden Public-Facing Information Exposure: Limit the amount of sensitive information available on websites, social media, and press releases to reduce reconnaissance opportunities.
Review and Test Physical Security Protocols: Assess visitor access controls, tailgating risks, and badge policies to detect and prevent on-site social engineering attempts.
Track Metrics and Adjust Campaigns: Measure outcomes of simulations and training programs, then adjust content and frequency based on risk and performance.
Reinforce a Security-First Culture: Promote continuous learning and vigilance by celebrating positive behaviors and building security accountability across teams.

Phishing Awareness

Social Engineering Techniques

Incident Reporting Protocols

Security Training

Our Human Firewall Assessment Process

Our established methodology delivers comprehensive analysis and actionable recommendations.

Analyze

Threat Model

Passive/Active Analysis

Exploitation

Reporting

Why Choose COE Security’s Social Engineering Services?

Real-World Attack Simulation: We simulate highly realistic phishing, vishing, and impersonation attempts to test and improve employee defenses.
Tailored Training Programs: Our awareness content is adapted to specific roles, industries, and threat landscapes for maximum relevance.
Behavioral Risk Analytics: COE Security tracks user responses to social engineering attempts to identify high-risk individuals and teams.
End-to-End Social Engineering Protection: We cover email, phone, in-person, and online channels to ensure total organizational resilience.
Rapid Incident Reporting Frameworks: We help establish effective, user-friendly channels for fast reporting of suspicious interactions.

Integration with Security Operations: Our services align with your SOC and SIEM tools to ensure seamless threat detection and escalation.
Compliance and Audit Readiness: Our testing and training support compliance with ISO, NIST, HIPAA, and other frameworks requiring social engineering resilience.
Reduced Human Risk Factor: By building strong behavioral defenses, we significantly lower your exposure to manipulation-based breaches.
Proven Track Record in Human-Centric Security: COE Security has helped global clients improve human-layer security with measurable results.
Continuous Improvement Approach: We evolve training, simulations, and policies based on emerging social engineering trends and client feedback.

Five areas of Social Engineering

Red Teaming Security Services

Red Teaming Security Services are integral to our Social Engineering Services, as they simulate real-world attacks to identify vulnerabilities across people, processes, and technologies. In a red team engagement, our experts use social engineering techniques, such as phishing, pretexting, baiting, and impersonation, to test the effectiveness of your organization’s security defenses. We assess how employees react to attempted manipulations or deceptive tactics that could lead to breaches, such as providing sensitive information or granting unauthorized access. This approach helps you understand how attackers could exploit human vulnerabilities in your workforce and highlights where improvements in awareness or security practices are needed.

Managed Security Intelligence Awareness

Managed Security Intelligence Awareness involves creating a proactive, ongoing strategy to educate your organization about the latest social engineering tactics and cyber threats. Our service offers continuous monitoring of the evolving threat landscape, providing actionable intelligence on current trends in phishing, spear-phishing, social manipulation, and other social engineering attacks. By incorporating this intelligence into your security training programs, we help prepare your employees to recognize and respond to increasingly sophisticated attacks. Regular updates, threat briefings, and simulated attack scenarios help build a robust security culture and ensure your team stays vigilant against social engineering threats.

Cyber Resilience

Cyber Resilience is essential in ensuring that your organization can respond, recover, and adapt after falling victim to a social engineering attack. Our service helps enhance your cyber resilience by integrating social engineering attack simulations into your incident response and disaster recovery planning. We simulate various social engineering scenarios, such as phishing campaigns targeting key personnel, and assess how well your organization can detect, contain, and mitigate the impact of these attacks. Additionally, we evaluate your recovery processes and ensure that they account for social engineering incidents, providing you with actionable insights to bolster your defenses and improve your response capabilities.

Security Program Development

Security Program Development focuses on creating a comprehensive security strategy that integrates social engineering threat management into your overall security posture. We work with your team to design and implement policies, processes, and best practices that address social engineering risks, such as spear-phishing, vishing, and pretexting. Our service includes developing a tailored awareness training program that teaches employees to recognize manipulative tactics, reinforces reporting protocols, and instills a culture of skepticism toward unsolicited requests for sensitive information. By including social engineering in your broader security program, we ensure that it is treated as a critical risk and that all organizational levels are prepared to mitigate it.

Corporate Security Training

Our Corporate Security Training service specifically addresses social engineering by offering comprehensive educational programs for employees. We train your staff to identify common social engineering tactics, from phishing emails to in-person manipulation, and empower them to make informed decisions about suspicious communications or requests. Training is delivered through a combination of interactive workshops, real-world simulations, and phishing awareness campaigns that test employees’ reactions to simulated attacks. We also provide specialized training for high-risk individuals, such as executives or key personnel, to help them identify targeted attacks. By fostering a security-conscious workforce, we reduce the likelihood of successful social engineering attacks and improve your organization’s overall security culture.

Advanced Offensive Security Solutions

COE Security empowers your organization with on-demand expertise to uncover vulnerabilities, remediate risks, and strengthen your security posture. Our scalable approach enhances agility, enabling you to address current challenges and adapt to future demands without expanding your workforce.