Client Profile
A European-based electronics manufacturer with over 15,000 employees and a global distribution network. The client specializes in IoT-enabled consumer devices and industrial sensors. The impending enforcement of the EU Cyber Resilience Act (CRA) and updated RED Directive (EN-18031) triggered an urgent need for robust cyber posture enhancements and product security compliance.
Challenges Faced
Key security concerns included:
- Inadequate Secure Software Development Lifecycle (SSDLC) integration
- Lack of transparency and documentation in product security
- No structured vulnerability disclosure process
- Non-compliance with upcoming EN-18031 cybersecurity assessment standards
Solution
COE Security implemented a tailored Cyber Resilience Compliance Program, combining:
- Product Security Baseline Review: Mapped existing product features against EN-18031 control requirements
- SSDLC Integration: Built security checkpoints into CI/CD pipeline, including automated code analysis
- Coordinated Vulnerability Disclosure (CVD): Established a transparent policy and triage process for external security reports
- Compliance Dashboard: Delivered a real-time portal for CRA readiness, including remediation workflows and executive reporting
Product Security Transformation
- Performed EN-18031 gap analysis across 12 flagship products
- Remediated firmware hardcoded credentials and insecure data transmission
- Introduced SBOM (Software Bill of Materials) for all products
- Integrated SAST/DAST tools into development pipelines
- Standardized product risk assessments and classification by criticality
Governance, Strategy & Readiness
- Created Product Security Governance Framework aligned with ISO/IEC 27400
- Onboarded a cross-functional Product Security Working Group
- Defined risk acceptance criteria based on NIS2 and CRA principles
- Enabled quarterly CRA/RED audit prep sessions with stakeholders
Service Portfolio
- Secure Product Lifecycle Consulting
- Regulatory Compliance Alignment (CRA, RED, NIS2)
- Vulnerability Management Program
- SSDLC Enablement & DevSecOps
- Threat Modeling & Secure Design Reviews
- SBOM Generation & Management
- Vulnerability Disclosure Program Setup
- Product Security Incident Response Readiness
- Governance Framework Implementation
- Real-Time Compliance Dashboards
Implementation Details
- Deployed compliance-ready templates across all firmware repositories
- Integrated secure coding practices into GitHub Actions workflows
- Delivered targeted training to 120+ R&D, QA, and supply chain staff
- Authored full documentation packs for CRA Technical Files
- Provided bi-weekly executive dashboards tracking remediation and risk posture
Results Achieved
- 100% alignment with EN-18031 Annexes A & B within 4 months
- 45% faster remediation of critical firmware vulnerabilities
- Implemented a VDP recognized by the EU CRA Compliance Council
- Product Security Maturity Level raised from 1.9 to 4.2
Client Testimonial
“COE Security’s structured approach and deep regulatory insight helped us move from reactive patching to proactive resilience. We are now confident about our CRA readiness and future audits.”