Client
A global supply chain management company, responsible for coordinating the movement of goods across various international markets, dealing with sensitive inventory data, logistics management, and real-time operational systems.
Challenge
As a company deeply integrated into global supply chains, the firm faced a series of cyber resilience challenges that could disrupt its operations:
- Vulnerability to Cyberattacks
The company was at high risk of cyberattacks targeting its critical infrastructure, such as ransomware, DDoS, and data breaches, which could halt supply chain activities and severely disrupt business continuity. - Lack of Preparedness for Cyber Incidents
The company had an inadequate incident response plan in place, which left its systems vulnerable in the event of an attack. There was a need to strengthen the organization’s ability to detect, respond to, and recover from cyber incidents quickly. - Complex, Distributed Network
With operations across multiple continents and a mix of on-premises and cloud infrastructure, maintaining a uniform security posture and continuity plan was challenging. - Regulatory and Client Expectations
The company had to meet increasing regulatory and client demands related to data protection, such as GDPR, and demonstrate a strong cybersecurity framework to maintain trust and business relationships.
Solution
The supply chain management company partnered with COE Security to implement a comprehensive Cyber Resilience program designed to strengthen its ability to withstand, respond to, and recover from cyber threats without affecting its business operations.
Phase 1: Risk Assessment and Cyber Resilience Strategy
- Conducted a thorough risk assessment of the company’s entire IT infrastructure, including supply chain systems, cloud services, and data management tools
- Identified critical assets and vulnerabilities, developing a comprehensive cyber resilience strategy to ensure business continuity in the event of a cyberattack
- Designed a roadmap that included preventive measures, detection systems, response protocols, and recovery procedures
Phase 2: Incident Response and Recovery Plan Development
- Developed a robust incident response plan with clear protocols for identifying, isolating, and mitigating attacks in real time
- Implemented disaster recovery solutions, ensuring that critical systems and data could be restored quickly in case of data loss, ransomware, or system compromise
- Provided guidance on integrating business continuity management with cybersecurity plans to ensure the ongoing operation of supply chain activities even during an attack
Phase 3: Continuous Monitoring and Threat Detection
- Deployed real-time monitoring solutions, including SIEM (Security Information and Event Management), to detect potential threats and anomalies as they occur
- Implemented automated threat intelligence systems to stay ahead of emerging cyber risks and adapt the company’s defenses accordingly
- Enhanced endpoint protection and network security to safeguard against cyberattacks targeting various points in the supply chain
Phase 4: Cyber Resilience Testing and Employee Training
- Conducted simulated cyberattacks and table-top exercises to test the effectiveness of the incident response and recovery plans
- Provided training to key personnel, ensuring they understood their roles during a cyber incident and could respond swiftly and effectively
- Ongoing updates and refinements to the cyber resilience strategy based on evolving threats and after-action reports from simulated exercises
Results
With COE Security’s Cyber Resilience program, the supply chain management company achieved:
- Improved Incident Response
Developed a more effective and coordinated incident response process, enabling the company to respond to cyberattacks with minimal operational disruption - Enhanced Business Continuity
Strengthened business continuity capabilities, ensuring critical supply chain operations could continue even during and after a cyberattack - Regulatory Compliance
Met necessary regulatory requirements such as GDPR by implementing secure data protection protocols and demonstrating readiness to handle data breaches - Reduced Downtime and Financial Impact
Reduced the potential financial impact of cyberattacks by ensuring quicker recovery times and minimized operational downtime
Client Testimonial
COE Security’s Cyber Resilience program has been pivotal in ensuring our ability to maintain operations and safeguard our critical supply chain systems in the face of evolving cyber threats. Their comprehensive approach gave us the tools, processes, and training we needed to build resilience and stay operational, no matter the challenges we face. With COE Security’s guidance, we are more prepared than ever to protect our business continuity and secure the trust of our clients.