Client Profile
The client is a large, multinational technology company operating across North America, Europe, and Asia, with over 15,000 employees and proprietary research spanning cloud computing, IoT, and AI. Following a series of insider data leakage incidents and increasing regulatory pressures, the organization sought a holistic Data Leak Prevention (DLP) strategy to secure sensitive intellectual property and customer data.
Challenges Faced
Key security concerns included:
- Uncontrolled data exfiltration through SaaS and USB ports
- Lack of visibility into internal user behavior and file movement
- Inadequate controls over source code and design documents
- Non-compliance with GDPR, HIPAA, and internal IP protection policies
Solution
COE Security implemented a tailored DLP Security Operations Engagement, combining:
- DLP Policy Framework Design: Developed granular policies for data in motion, at rest, and in use
- Insider Threat Monitoring: Implemented UEBA to detect anomalous user behavior
- Endpoint DLP Controls: Enforced data control policies across workstations and remote endpoints
- SIEM & SOAR Integration: Automated response to data leakage events
Proactive Data Protection in Action
- Restricted unauthorized uploads to personal cloud and email accounts
- Detected and blocked anomalous file transfers involving source code repositories
- Conducted threat hunting exercises for known data exfiltration patterns
- Flagged and quarantined sensitive documents attached to outbound emails
- Reduced false positives through fine-tuned DLP classification rules
Governance and Strategy for Sustained Protection
- Aligned DLP strategy with internal IP protection and compliance objectives
- Established a centralized DLP incident response process involving SOC and HR
- Conducted data classification workshops with business units
- Trained stakeholders on acceptable data handling practices
COE Data Leak Prevention Service Portfolio
- Enterprise Data Leak Prevention
- User Behavior Analytics (UEBA)
- Endpoint Data Control Systems
- Secure Collaboration Gateways
- DLP Policy Development
- Automated SOAR-based Response Playbooks
- Insider Threat Detection & Mitigation
- Regulatory Compliance Mapping
- Cloud Data Protection Solutions
- Data Governance and Risk Audits
Implementation Details
- Rolled out endpoint agents to 12,000+ devices for continuous data monitoring
- Integrated DLP alerts with existing SIEM (Splunk) and SOAR platforms
- Conducted simulation drills for insider threat scenarios
- Delivered comprehensive DLP documentation and configuration backups
- Weekly reports provided to CISO dashboard with incident metrics and trends
Results Achieved
- 95% reduction in unsanctioned data transfers within 60 days
- Full regulatory alignment for GDPR Article 32 and HIPAA Security Rule
- 24/7 visibility into high-risk data movement across the enterprise
- SOC response time to data leaks improved by 70% post-automation
Client Testimonial
“COE Security gave us full visibility and control over our critical data. Their seamless deployment and real-time response capabilities helped us close data gaps we didn’t know existed.”