Real-Time Vigilance: Blockchain Monitoring & Incident Response for a Web3 Payment Network

Client Profile

The client is a Web3-based global payment gateway integrating stablecoins and cross-chain swaps. With over 200,000 daily active users and real-time settlements across Ethereum, Solana, and BNB Chain, the client faced threats from transaction fraud, smart contract abuse, and sudden spikes in network anomalies. Their security team lacked 24/7 visibility and a streamlined response mechanism for on-chain incidents.

Challenges Faced

Key security concerns included:

  • No real-time monitoring of on-chain events and transaction anomalies
  • Inability to detect and respond to smart contract abuse or frontrunning attacks
  • Fragmented visibility across multi-chain operations and RPC endpoints
  • Manual and delayed incident response to fund-draining exploits or transaction floods
Solution

COE Security delivered a Blockchain Monitoring & Incident Response Framework, combining:

  • Real-Time Blockchain Event Monitoring: Deployed watchers for suspicious transactions, contract interactions, and token transfers
  • Custom Alerting & Dashboards: Integrated multi-chain telemetry with SIEM dashboards and Slack/Webhook alerts
  • Automated Incident Response Playbooks: Created blockchain-specific runbooks for DDoS, flash loan, phishing airdrops, and rug pulls
  • Threat Intelligence & Forensics: Established on-chain forensics capability with trace and attribution tools
Operational Vigilance in Action
  • Detected and flagged a flash loan exploit attempt within 3 seconds of execution
  • Identified frontrunning MEV bot behavior siphoning platform fees
  • Integrated on-chain logs into existing SOC tools for unified visibility
  • Enabled early detection of scam token airdrops to users’ wallets
  • Blocked a fake router contract interacting with platform tokens
Readiness, Governance & Strategy in Blockchain Environments
  • Created a blockchain-specific Incident Response Plan aligned with NIST and ISO 27035
  • Conducted tabletop exercises and threat simulation for Web3 scenarios
  • Delivered training to SOC teams on DeFi-specific threat handling
  • Built a cross-chain asset monitoring policy with governance checkpoints
Blockchain Security Operations Services
  • Blockchain SIEM & Alerting Integration
  • Smart Contract Abuse Monitoring
  • DeFi Transaction Anomaly Detection
  • Phishing Token & Scam Detection
  • Flash Loan & MEV Threat Simulation
  • On-chain Incident Response Playbooks
  • Blockchain Forensics & Attribution
  • SOC & Web3 Integration
  • Chainlink/Oracle Monitoring
  • Cross-Chain Activity Dashboards
Implementation Details
  • Deployed custom watchers on Ethereum, BNB Chain, and Solana
  • Integrated blockchain telemetry into Splunk and custom dashboards
  • Developed JSON-RPC and WebSocket monitoring for suspicious API abuse
  • Built response automation workflows using SOAR and smart contract calls
  • Provided executive summaries and weekly threat intelligence reports
Results Achieved
  • Reduced threat response time from 2 hours to under 5 minutes
  • 100% detection rate of scam token and airdrop phishing within 30 days
  • Achieved 24/7 blockchain monitoring across all supported chains
  • Improved SOC efficiency with tailored Web3 dashboards and alerts
Client Testimonial

“Before COE Security, we were always reacting to issues. Now, we detect and neutralize threats before they spread. Their incident response playbooks for Web3 are a game changer.”