Client
A global e-commerce company processing millions of online transactions daily, managing vast amounts of customer data, and facing constant cyber threats, including fraud, data breaches, and distributed denial-of-service attacks.
Challenge
With an expanding digital footprint and a growing number of cyber threats, the client required a robust security operations framework to monitor, detect, and respond to security incidents in real time. Their existing security team struggled with:
- Detecting sophisticated cyber threats, including advanced persistent threats, phishing campaigns, and insider threats
- Maintaining 24/7 security monitoring and response capabilities without increasing operational costs
- Meeting compliance requirements for GDPR, PCI DSS, and ISO 27001, which mandate continuous threat monitoring and log management
- Reducing incident response times and minimizing business disruptions caused by security breaches
Solution
The e-commerce company partnered with COE Security to implement SOC as a Service, providing a fully managed security operations center with real-time threat intelligence, monitoring, and rapid incident response.
Phase 1: Threat Detection and Monitoring
- Deployed security information and event management (SIEM) and extended detection and response (XDR) solutions to collect and analyze security data from cloud, network, and endpoint systems
- Integrated artificial intelligence and machine learning models to detect anomalies, suspicious activities, and potential threats in real time
- Established 24/7 security monitoring to proactively identify and mitigate cyber threats before they could impact operations
Phase 2: Incident Response and Threat Containment
- Developed a structured incident response framework to investigate, contain, and remediate security incidents efficiently
- Implemented automated threat containment strategies, such as isolating compromised systems and blocking malicious IP addresses, to prevent lateral movement
- Conducted simulated cyberattack drills to improve response readiness and ensure rapid mitigation of threats
Phase 3: Compliance and Security Analytics
- Ensured compliance with GDPR, PCI DSS, and ISO 27001 by maintaining secure log management, audit trails, and access controls
- Provided customized security reports and compliance documentation to support regulatory audits and security governance
- Implemented user behavior analytics to detect insider threats and prevent unauthorized access to sensitive data
Phase 4: Continuous Improvement and Threat Intelligence
- Delivered ongoing threat intelligence updates to stay ahead of emerging cyber threats and evolving attack techniques
- Conducted regular security assessments and penetration testing to identify weaknesses and strengthen defense mechanisms
- Provided cybersecurity awareness training for employees to enhance phishing detection and overall security culture
Results
With COE Security’s SOC as a Service, the e-commerce company achieved:
- Real-time threat detection by leveraging AI-driven monitoring and behavioral analytics
- Faster incident response with automated containment and structured remediation strategies
- Compliance assurance with continuous security monitoring and audit-ready reporting for regulatory requirements
- Enhanced security resilience by adapting to emerging threats through ongoing intelligence and proactive security improvements
Client Testimonial
COE Security’s SOC as a Service has transformed our ability to detect and respond to cyber threats in real time. Their advanced monitoring, expert analysis, and rapid response capabilities have significantly strengthened our security posture, ensuring business continuity and regulatory compliance.